At Twist N Thread, we aim to deliver your orders in a timely and secure manner.

Shipping Locations:
We currently ship across India.
International shipping can DM us through Instagram to place your orders.

Processing Time:
All orders are processed within 2–5 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Made-to-order or customized products may require additional processing time, which will be communicated at the time of order.

Delivery Time:
Estimated delivery time is 5–10 business days, depending on your location.
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances beyond our control.

Shipping Charges:
Shipping charges will be calculated at checkout.
Any ongoing free shipping offers will be clearly mentioned on the website.

Order Tracking:
Once your order is shipped, tracking details will be shared via  WhatsApp.
Customers are responsible for tracking their shipments using the provided details.

Delays & Lost Shipments:
Twist N Thread is not responsible for delays caused by courier partners or incorrect shipping details provided by the customer.

In case of lost shipments, we will assist in coordinating with the courier partner.

Address & Contact Details:
Please ensure that the shipping address and contact number are accurate while placing the order.

Orders returned due to incorrect or incomplete address will be re-shipped at the customer’s expense.

Packaging:
All products are securely packaged to ensure they reach you in perfect condition.